The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents using Wdesk to meet their document setup needs, ensuring accuracy before filing deadlines.

 

What You'll Do

• Create and implement customer documents using industry-leading software

• Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance

• Apply XBRL tagging information to financial statements and statement footnotes

• Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline

• Provide exceptional customer service to internal and external customers

 

What You'll Need

Minimum Qualifications

• Currently enrolled in a degree-seeking program, preferably in business or a similar program

 

Preferred Qualifications

• Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs

• Professional, outgoing, energetic personality with excellent interpersonal skills

• Ability to work independently and take initiative

• Attention to detail and follow-through are required

• Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc

• Experience using Excel, Word, Google Docs, and similar word processing programs

 

Travel Requirements & Working Conditions

• Reliable internet access for any period of time working remotely, not in a Workiva office

• Minimal travel

 

Sponsorship Requirements

• Must be authorized to work in the United States and not require sponsorship now or in the future.

 

 

When can you expect to hear back?

Check out our tentative timeline below to see when you can expect to hear from us! 

• Interviews: Early to mid October

• Offers: Mid - late October

 

2026 Start Dates:

This position has opportunities to start in the Spring. Please see our start dates below and let us know your availability.

• Spring 2026 Internships: Monday, January 5, 2026 (part-time, 20/hours per week)

 

How You’ll Be Rewarded

 

✅ 401(k) participation and match

✅ Paid sick leave

✅ A unique opportunity to further your learning experience through additional internship seasons

 

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.