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In-House Marketing Coordinator – Sales & Marketing Team (Highlands Inn) – Full-Time – 2026
Hyatt,
The Position
Our Hyatt Vacation Club at Highlands Inn location in Carmel, CA is looking for an In-House Marketing Coordinator/ Vacation Sales Concierge to join their Sales & Marketing team.
Responsibilities
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Schedules sales presentations and manages customer expectations.
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Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
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Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
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Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
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Welcome and greet guests; anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
Requirements
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Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
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Available to work various shifts, holidays, and weekends.
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Concierge, and/or sales experience preferred.
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Position may require background and drug screening, in accordance with state and local requirements.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Benefits
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Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
