February 10, 2026
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Omnichannel Engagement Intern - 2026

UCB,

Hybrid
Oakville, ON
CA$66k/yr - CA$86k/yr

The Position

The Omnichannel Engagement Intern supports the execution of seamless, integrated customer experiences across UCB Canada’s omnichannel ecosystem. This is a one-year contract role designed for candidates eager to gain hands-on experience in digital operations, content management, analytics, and omnichannel execution.

Responsibilities

  • Support the delivery of omnichannel campaigns across brands, ensuring timely execution and alignment with regulatory and legal requirements
  • Assist in managing digital content workflows, including preparing materials for Medical/Regulatory review (e.g., via Veeva) and ensuring version control and compliance
  • Help coordinate localization of global digital assets, templates, and new capability rollouts by collaborating with global/International colleagues
  • Participate in cross‑functional project meetings to track execution timelines, document next steps, and update internal stakeholders.
  • Support the development, updates, and maintenance of digital assets including websites, portals (HCP/Patient), and CRM-connected content
  • Assist with uploading, tagging, and organizing assets within internal Digital Asset Management systems.
  • Generate digital asset reports with strategic insights from our connected platform Google Analytics, CRM systems, and Salesforce Marketing Cloud to support campaign reporting and digital maturity tracking
  • Assist in After-Action Reviews (AARs) by documenting insights, capturing learnings, and contributing to brand playbooks and best-practice guides

Requirements

  • Bachelors Degree required, Masters preferred
  • Relevant pharmaceutical experience and/or co-op/internship experience is desired
  • Superior organizational skills with ability to manage detailed work
  • Understanding of digital media and marketing strategies
  • Ability to effectively communicate across audiences and present key insights
  • Proficient in Microsoft Office applications (i.e. Excel, PowerPoint and Teams)
  • Experience using Veeva, Google Analytics, Figma and Salesforce Marketing Cloud would be beneficial
  • Solutions-oriented and learning mindset with the ability to work in a fast-paced and dynamic environment
  • Demonstrated ability to work effectively both independently and in a cross-functional team setting
  • Understanding of the Canadian healthcare regulatory environment preferred

Company

 UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 

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